Legal

Privacy Policy

Effective date: February 20, 2026

Beyond Buckthorn (“we,” “our,” or “us”) operates the website www.beyondbuckthorn.com (the “Site”). This Privacy Policy explains what information we collect when you use our Site, how we use it, and your rights with respect to that information. By using the Site, you agree to the practices described in this policy.

1. Information We Collect

We collect information you provide voluntarily through our contact form, including:

  • Full name
  • Email address
  • Phone number (optional)
  • Property address (optional)
  • Service interest and any message you submit

We do not automatically collect cookies, tracking pixels, or analytics data. We do not use any third-party advertising networks.

2. How We Use Your Information

We use the information you provide to:

  • Respond to your inquiry and provide a project quote
  • Schedule and confirm property assessments or service appointments
  • Send appointment reminders and service-related communications by phone, text message, or email
  • Confirm your service area based on your property address

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your mobile phone number will never be shared or sold to any third party for marketing purposes.

3. Text Messaging and Phone Calls

By providing your phone number through our contact form, you consent to receive calls and text messages from Beyond Buckthorn related to your inquiry, scheduling, and appointment reminders. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP to any message we send. You may also opt out by emailing us at contact@beyondbuckthorn.com or calling (847) 556-9698. After opting out, you will receive a final confirmation message and no further texts will be sent.

We do not use automated dialing systems or pre-recorded messages. All calls and texts are initiated manually by our team.

Your mobile phone number will not be shared or sold to third parties for marketing purposes. It is used solely to communicate with you regarding your inquiry, scheduled services, and appointment reminders.

4. Third-Party Services

Our contact form is processed by Formspree (formspree.io), a third-party form submission service. When you submit the contact form, your data is transmitted to Formspree's servers and then forwarded to us. Formspree's privacy policy is available at formspree.io/legal/privacy-policy.

Our contact form includes optional address autocomplete powered by the Nominatim geocoding service, which uses OpenStreetMap data. If you type a property address, the text you enter is sent to Nominatim's servers to return address suggestions. No personally identifiable information is stored by Nominatim. Their privacy policy is available at nominatim.org/release-docs/latest/api/Status.

Our Site is hosted on Vercel (vercel.com). Vercel may collect standard server access logs (IP addresses, browser type, referring URL) as part of normal hosting operations. Vercel's privacy policy is available at vercel.com/legal/privacy-policy.

5. Data Security

We take reasonable measures to protect the personal information you submit. Form submissions are transmitted over HTTPS (encrypted connections). We limit access to your information to team members who need it to respond to your inquiry or perform scheduled services.

In the event of a breach of security that compromises your personal information, we will notify you as required under the Illinois Personal Information Protection Act (815 ILCS 530).

6. Data Retention

We retain contact form submissions and related correspondence for as long as necessary to fulfill your request and for a reasonable period thereafter for business record-keeping purposes. You may request deletion of your information at any time by contacting us at the address below.

7. Your Rights (Illinois Residents)

Under Illinois law, including the Illinois Personal Information Protection Act (815 ILCS 530), you have the right to:

  • Know what personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of text messaging communications at any time

To exercise any of these rights, contact us at contact@beyondbuckthorn.com.

8. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our Site, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Beyond Buckthorn

Email: contact@beyondbuckthorn.com

Phone: (847) 556-9698

This privacy policy was prepared for informational purposes. It is not a substitute for legal advice. Beyond Buckthorn recommends consulting a licensed Illinois attorney if you have specific legal questions about data privacy compliance.